Privacy Policy

Last Updated: May 2026

Shop Sathi ("we", "our", or "us") operates the Shop Sathi mobile application. This Privacy Policy explains how we collect, use, store, and protect user information when customers use our platform.

1. About Shop Sathi

Shop Sathi is a platform that allows customers to search nearby shops, browse products, place orders, and communicate with shopkeepers.

Shop Sathi only provides the technology platform connecting customers and shopkeepers. We are not involved in:

All products, services, deliveries, and business operations are solely handled by the individual shopkeepers.

2. Information We Collect

We may collect the following information:

3. Notifications

Shop Sathi may send notifications related to:

4. Permissions

The app may request the following permissions:

5. Firebase and Third-Party Services

We use Google Firebase services including:

These services help us securely store user information, improve app performance, and maintain service reliability.

6. Data Security

We take reasonable security measures to protect user information from unauthorized access, misuse, or disclosure. However, no method of internet transmission or electronic storage is completely secure.

7. Data Sharing

We do not sell personal information to third parties.

Information may only be shared:

8. User Responsibility

Customers are responsible for their interactions and transactions with shopkeepers.

Shop Sathi is not responsible for:

9. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

10. Data Deletion Request

Users may request account or data deletion through our official website or by contacting us directly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised date.

12. Contact Us

If you have questions regarding this Privacy Policy, you may contact:

Email: mrajeev627@gmail.com