Privacy Policy

Last Updated: May 2026

Shop Sathi ("we", "our", or "us") operates the Shop Sathi Admin mobile application. This Privacy Policy explains how we collect, use, store, and protect information when you use our application and services.

1. About Shop Sathi Admin

Shop Sathi Admin is a business management application designed for shopkeepers and business owners. Shopkeepers can create and manage their shop profiles, products, customer records, supplier records, purchases, invoices, chats, and customer orders.

Shop Sathi only provides the software platform. We are not involved in:

• Product pricing
• Delivery operations
• Delivery charges
• Quality of products
• Transactions between shopkeepers and customers
• Business decisions of any shop

All shop operations, product handling, and customer services are solely managed by the individual shopkeeper.

2. Information We Collect

We may collect the following information:

• Shop name and business information
• Email address
• Phone number
• GST number and invoice details
• Address information
• Product and inventory details
• Customer and supplier records added by the shopkeeper
• Images uploaded by users including bills, invoices, and product images
• Device information and app usage data
• Customer order and chat information

3. Camera and Gallery Access

Shop Sathi Admin may request access to your device camera and gallery for:

• Uploading product images
• Saving invoice or bill images
• Updating shop profile images
• Sharing business-related documents

These permissions are only used for app functionality and are not used for unauthorized access.

4. Notifications

The application may send notifications related to:

• Customer orders
• Business updates
• Important account information
• Service-related announcements

5. Firebase and Third-Party Services

We use Google Firebase services including:

• Firebase Authentication
• Cloud Firestore
• Firebase Storage
• Firebase Analytics
• Firebase Crashlytics

These services help us securely store data, authenticate users, improve app performance, and monitor technical issues.

6. Payments and Subscription

Shop Sathi Admin may offer paid monthly or yearly subscriptions for shopkeepers. Payment processing may be handled by third-party payment providers.

Shop Sathi does not store complete payment card or banking information on its own servers.

7. Data Security

We take reasonable measures to protect user information from unauthorized access, misuse, or disclosure. However, no internet-based system can be guaranteed to be completely secure.

8. Data Sharing

We do not sell personal user data to third parties.

Data may only be shared:

• When required by law
• To protect platform security
• With trusted service providers necessary for app functionality

9. User Responsibility

Shopkeepers are solely responsible for the information, products, prices, customer interactions, and services provided through their shops.

Shop Sathi is only a technology platform and is not responsible for disputes, delivery issues, product quality, or business losses between customers and shopkeepers.

10. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

11. Data Deletion Request

Users may request account or data deletion through our official website or by contacting us directly.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

13. Contact Us

If you have questions regarding this Privacy Policy, you may contact:

Email: mrajeev627@gmail.com